Post by PonyMama on Dec 27, 2007 14:21:26 GMT -5
Ok I sent a package to my mother last tuesday, and sent it expresspost. Which guarantees that it will be delivered in 2-3 days. Well here we are a week and a half later and no package has been delivered. Yes I will get my money back, but it ticks me off that they didn't get it sent. It has been in my mom's town for almost a week, and have apparently been out for delivery 3 times, and delivered once, yet she does not have it.
Here is the package history
Date of Event Time of Event -Location Description -Retail Location
2007/12/27 07:30 -Mom's City, BC Item out for delivery
2007/12/24 AM -Mom's City, BC -Item successfully delivered to Receiver
2007/12/24 10:19 -Mom's City, BC -Item out for delivery
2007/12/21 AM -Mom's City, BC -Item has been received at the Delivery Office. Item on hold
2007/12/21 06:40 -Mom's City, BC -Item out for delivery
2007/12/20 14:42 -Close to mom, BC - Item accepted and entered into sortation plant
2007/12/19 17:01 -My city BC -Item accepted at the Post office
2007/12/18 19:47 -My city, BC -Item accepted at the Post office
Now this is to be read from the bottom up, so how if it has been delivered is it out for delivery?
I have been tracking it since it was not delivered on the 21st, and I got a package from my brother on the 23th (sunday) So how did it not get sent?
I have phoned twice now,a nd the first time they told me that it was on the truck to be delivered on the 24th, now they are telling me, hmmmm looks like something is very wrong with the package history.....Well duh. I want the package delivered and I want my money back, and I will be phoning until the package is delivered.
Here is the package history
Date of Event Time of Event -Location Description -Retail Location
2007/12/27 07:30 -Mom's City, BC Item out for delivery
2007/12/24 AM -Mom's City, BC -Item successfully delivered to Receiver
2007/12/24 10:19 -Mom's City, BC -Item out for delivery
2007/12/21 AM -Mom's City, BC -Item has been received at the Delivery Office. Item on hold
2007/12/21 06:40 -Mom's City, BC -Item out for delivery
2007/12/20 14:42 -Close to mom, BC - Item accepted and entered into sortation plant
2007/12/19 17:01 -My city BC -Item accepted at the Post office
2007/12/18 19:47 -My city, BC -Item accepted at the Post office
Now this is to be read from the bottom up, so how if it has been delivered is it out for delivery?
I have been tracking it since it was not delivered on the 21st, and I got a package from my brother on the 23th (sunday) So how did it not get sent?
I have phoned twice now,a nd the first time they told me that it was on the truck to be delivered on the 24th, now they are telling me, hmmmm looks like something is very wrong with the package history.....Well duh. I want the package delivered and I want my money back, and I will be phoning until the package is delivered.